Installation suitability depends on the exact machine, source water, tap connection, pressure, available space and safe power arrangement. Send clear setup photos and obtain a model-specific assessment before paying for fittings or booking installation.
Prepare a useful installation enquiry.
| Send or confirm | Why it matters |
|---|---|
| Exact machine model | Connections and requirements can differ. |
| Tap and sink photos | Show the outlet and surrounding access, not only the machine. |
| Proposed counter position and measurements | Check the unit dimensions and access for hoses and maintenance. |
| Water source and existing filtration | Tell the installer whether you use mains, tank-fed or another supply and any existing treatment. |
| Your area and property restrictions | Confirm travel, permissions and any plumbing work. |
| Accessible power point | Ask the installer to confirm a safe arrangement for the exact model. |
Ask for an itemised scope.
The quote should distinguish machine purchase, delivery, normal fitting, tap adapters, plumbing changes, any recommended pre-treatment and optional accessories. Ask who is responsible for plumbing work, whether a separate visit is needed and what happens if the tap cannot accept the proposed connection.
Do not assume an ioniser can make every source water suitable to drink. The installer should check the input requirements in the exact model manual. A general alkaline-water demonstration does not establish source-water safety.
What should the handover explain?
- The correct water paths and safe intended uses of each setting.
- How to start, stop and follow the model’s cleaning and rinse instructions.
- How to identify the filter and record installation and replacement dates.
- Where to find the serial number, invoice and warranty documents.
- Who to contact for a leak, error or later service enquiry.
What happens next?
Confirm the accepted quote and appointment with the team before travelling or changing your plumbing. You can first see a demonstration or follow the buying checklist. No universal installation fee or nationwide installation promise is made on this guide.
Sources checked: 17 October 2026. Prices and service arrangements may change; confirm directly.
Enagic product manuals ↗Kangen Water Station ↗